Returns Policy

Here at Ruutu, we like to make your return's progress as smoothly as possible for you.  

There are three main reasons you may need to return your order:

You’ve changed your mind
 You’ve got leftover packs
NOTE: If you would like to return you need to make us aware within 14 days of receiving the order, and the goods need to be received by us within 30 days.

Your order has arrived damaged

NOTE: If you would like to return or have received your order damaged you need to make us aware within 14 days of receiving the order, and the goods need to be received by us within 30 days. Items that are ordered in i.e not stock items or custom trims cannot be returned.

All returns will be subject to a handling and restocking charge of 20%.